Medical devicesUpdated Jan 3, 2026PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.Official source

    Philips Diagnostic X-Ray Systems recall in Canada: Performance issue

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    In plain language

    This recall involves Philips Diagnostic X-Ray Systems sold in Canada. They are being recalled because some ceiling suspension telescopic carriages may be difficult to move vertically due to manufacturing issues. This recall is for healthcare facilities. Contact the manufacturer for more information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • CombiDiagnost R90

      Model: 709031

      Lot: Not applicable.

    • Digital Diagnost

      Model: 9890 010 83904, 9890 010 8390X

      Lot: Not applicable.

    • Radiography 7300 C

      Model: 712037

      Lot: Not applicable.

    • DigitalDiagnost C90

      Model: 9890 010 83905

      Lot: Not applicable.

    Why this matters

    Performance issue

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: Not applicable.

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 709031, 712037, 9890 010 83904, 9890 010 83905, 9890 010 8390X

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Performance issue

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Performance issue

    When was this product recalled?

    This product was recalled on October 16, 2025.

    Is the PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. brand affected by this recall?

    Yes, PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. products are affected by this recall. This recall involves Philips Diagnostic X-Ray Systems sold in Canada. They are being recalled because some ceiling suspension telescopic carriages may be difficult to move vertically due to manufacturing issues. This recall is for healthcare facilities. Contact the manufacturer for more information.