RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Reichert, Inc.Official source

    Phoroptor VRx Digital Refraction System recall in Canada: Injury risk

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    In plain language

    This recall involves the Phoroptor VRx Digital Refraction System sold in Canada. It's being recalled because an assembly defect could cause the device to detach and fall, potentially causing injury to a patient or operator. Stop using the product and contact the manufacturer for more information.

    What to do

    • Stop using the product immediately.
    • Check model and serial numbers.
    • Contact the manufacturer for additional information.

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    Affected products

    • Phoroptor VRx Digital Refraction System

      Model: 16242

      Lot: 78850-1221

    Why this matters

    Injury risk from falling device

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 78850-1221

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 16242

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Injury risk from falling device

    What should consumers do?

    Stop using the product immediately. Check model and serial numbers. Contact the manufacturer for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Injury risk from falling device

    When was this product recalled?

    This product was recalled on September 8, 2023.

    Is the Reichert, Inc. brand affected by this recall?

    Yes, Reichert, Inc. products are affected by this recall. This recall involves the Phoroptor VRx Digital Refraction System sold in Canada. It's being recalled because an assembly defect could cause the device to detach and fall, potentially causing injury to a patient or operator. Stop using the product and contact the manufacturer for more information.