RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026TollosOfficial source

    Pinnacle and Cirrus Ceiling Lift recall in Canada: fall hazard

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    In plain language

    This recall involves Pinnacle and Cirrus Ceiling Lifts sold in Canada. They are being recalled because the strap may fail, which could cause a patient to fall. Stop using the product and contact the manufacturer for more information.

    What to do

    • Stop using the product immediately.
    • Contact the manufacturer for additional information.

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    Affected products

    • Pinnacle Ceiling Lift

      Model: 1000

      Lot: All lots

    • Cirrus Ceiling Lift

      Model: 450, 600, 700, 750

      Lot: All lots

    Why this matters

    Fall hazard

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: All lots

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 1000, 450, 600, 700, 750

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Fall hazard

    What should consumers do?

    Stop using the product immediately. Contact the manufacturer for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Fall hazard

    When was this product recalled?

    This product was recalled on November 10, 2022.

    Is the Tollos brand affected by this recall?

    Yes, Tollos products are affected by this recall. This recall involves Pinnacle and Cirrus Ceiling Lifts sold in Canada. They are being recalled because the strap may fail, which could cause a patient to fall. Stop using the product and contact the manufacturer for more information.