Plum Infusion Systems recall in Canada: Performance issues
In plain language
This recall involves Plum Infusion Systems sold in Canada. It's being recalled because counterfeit batteries can cause performance issues. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Ensure only authorized parts are used for service or repair.
- Contact the manufacturer for additional information.
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Affected products
Plum A+ Infusion System
Model: 12391-XX-YY, 20792-XX-YY
Lot: All lots
Plum A+ Hyperbaric Infusion System
Model: 11005
Lot: All lots
Plum 360 Infusion System
Model: 30010-XX-YY
Lot: All lots
Plum A+3 Infusion System
Model: 12618-XX-YY, 20678-XX-YY, 20679-XX-YY
Lot: All lots
Why this matters
Performance issues due to counterfeit parts
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 11005, 12391-XX-YY, 12618-XX-YY, 20678-XX-YY, 20679-XX-YY, 20792-XX-YY, 30010-XX-YY
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issues due to counterfeit parts
What should consumers do?
Stop using the product immediately. Ensure only authorized parts are used for service or repair. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issues due to counterfeit parts
When was this product recalled?
This product was recalled on November 13, 2024.
Is the ICU Medical, Inc. brand affected by this recall?
Yes, ICU Medical, Inc. products are affected by this recall. This recall involves Plum Infusion Systems sold in Canada. It's being recalled because counterfeit batteries can cause performance issues. Stop using the product and follow the return/repair steps in the official notice.