Prestige Solo, Prestige Excellence and Aerco Esteem Gas Boilers recalled due to risk of carbon monoxide poisoning
In plain language
This recall involves Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers sold in Canada. They are being recalled because they can release carbon monoxide (CO) due to delayed ignitions or component damage. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new ignition system.
- If you continue using the boiler while awaiting repair, ensure you have working carbon monoxide alarms on each level of your home and outside sleeping areas.
- If you do not have a carbon monoxide alarm, contact Triangle Tube to have one shipped to you free of charge.
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Affected products
Prestige Solo-PA PA110
Model: PA110
Date codes: Dec 2015-Apr 2019
Prestige Solo-PA PA155
Model: PA155
Date codes: Dec 2015-Apr 2019
Prestige Solo-PA PA175
Model: PA175
Date codes: Dec 2015-Apr 2019
Prestige Solo-PA PA250
Model: PA250
Date codes: Dec 2015-Apr 2019
Prestige Solo-PA PA299
Model: PA299
Date codes: Dec 2015-Apr 2019
Prestige Solo-PA PA399
Model: PA399
Date codes: Dec 2015-Apr 2019
Prestige Solo-PA PA80
Model: PA80
Date codes: Dec 2015-Apr 2019
Prestige Solo PT PT110
Model: PT110
Date codes: Dec 2011-Dec 2015
Prestige Solo PT PT110LC
Model: PT110LC
Date codes: Jan 2012-Dec 2012
Prestige Solo PT PT110LP
Model: PT110LP
Date codes: Dec 2011-Dec 2015
Prestige Solo PT PT175
Model: PT175
Date codes: Dec 2011-Dec 2015
Prestige Solo PT PT250
Model: PT250
Date codes: Dec 2011-Dec 2015
Prestige Solo PT PT399
Model: PT399
Date codes: Dec 2011-Dec 2015
Prestige Solo PT PT399HP
Model: PT399HP
Date codes: Dec 2011-Dec 2015
Prestige Solo PT PT60
Model: PT60
Date codes: Dec 2011-Dec 2015
Prestige Excellence - PTE PTE110LP
Model: PTE110LP
Date codes: Dec 2011-Dec 2015
Prestige Excellence - PTE PTE110
Model: PTE110
Date codes: Dec 2011-Dec 2015
Prestige Excellence - PEA PEA110
Model: PEA110
Date codes: Dec 2015-Dec 2019
Aerco Esteem PT399ES
Model: PT399ES
Date codes: Dec 2011-Dec 2015
Aerco Esteem PT399HP
Model: PT399HP
Date codes: Dec 2011-Dec 2015
Why this matters
Carbon monoxide poisoning hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: Dec 2011-Dec 2015, Dec 2015-Apr 2019, Dec 2015-Dec 2019, Jan 2012-Dec 2012
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: PA110, PA155, PA175, PA250, PA299, PA399, PA80, PEA110, PT110, PT110LC, PT110LP, PT175, PT250, PT399, PT399ES, PT399HP, PT60, PTE110, PTE110LP
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Carbon monoxide poisoning hazard
What should consumers do?
Stop using the product immediately. Contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new ignition system. If you continue using the boiler while awaiting repair, ensure you have working carbon monoxide alarms on each level of your home and outside sleeping areas. If you do not have a carbon monoxide alarm, contact Triangle Tube to have one shipped to you free of charge.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Carbon monoxide poisoning hazard
When was this product recalled?
This product was recalled on February 27, 2025.
Is the Prestige, Aerco brand affected by this recall?
Yes, Prestige, Aerco products are affected by this recall. This recall involves Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers sold in Canada. They are being recalled because they can release carbon monoxide (CO) due to delayed ignitions or component damage. Stop using the product and follow the return/repair steps in the official notice.