P.R.O. Matt Plus recall in Canada: loss of therapeutic value
In plain language
This recall involves P.R.O. Matt Plus medical devices sold in Canada. They are being recalled because internal connectors may cause air cell deflation. This affects the overall therapeutic value of the product. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot or serial numbers provided.
- Contact Joerns Healthcare for more information.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
P.R.O. Matt Plus
Model: PMP3680SZBA, PMS3680NZBA
Lot: 1000053634, 1000056102, 1000056117, 1000056118, 1000053337 to 1000053360, 1000053635 to 1000053659, 1000054766 to 1000054771, 1000054800 to 1000054831
Why this matters
Loss of therapeutic value
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1000053634, 1000056102, 1000056117, 1000056118, 1000053337 to 1000053360, 1000053635 to 1000053659, 1000054766 to 1000054771, 1000054800 to 1000054831
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: PMP3680SZBA, PMS3680NZBA
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of therapeutic value
What should consumers do?
Stop using the product immediately. Check the lot or serial numbers provided. Contact Joerns Healthcare for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of therapeutic value
When was this product recalled?
This product was recalled on May 25, 2018.
Is the P.R.O. Matt Plus brand affected by this recall?
Yes, P.R.O. Matt Plus products are affected by this recall. This recall involves P.R.O. Matt Plus medical devices sold in Canada. They are being recalled because internal connectors may cause air cell deflation. This affects the overall therapeutic value of the product. Stop using the product and follow the return steps in the official notice.