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    Proactiv / Proactiv + BPO products recall in Canada: Benzene concentration

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    In plain language

    This recall involves Proactiv and Proactiv + BPO products sold in Canada. They are being recalled because they may contain benzene concentrations outside allowable limits. Stop using the product and consult your healthcare provider for any health concerns.

    What to do

    • Verify if your product is affected.Stop taking the product. Consult your healthcare provider for any health concerns.Contact the recalling firm if you have any questions about the recall.Report any health product related side effects to Health Canada.Report any other health product safety complaints to Health Canada.

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    Affected products

    • PROACTIV REPAIRING TREATMENT

      Lot: T4066A, T4221A, T3244A, T4047A, T4047B, T4051A, T3352A, T3353A, T4046A, T4226A

    • PROACTIV+ SKIN SMOOTHING EXFOLIATOR

      Lot: V4330A, V4355A

    • PROACTIV+ PORE TARGETING SOLUTION

      Lot: V4281A, V4066A, V4068A, V4067A, V4068B

    • PROACTIV+ 3 PIECE SET

      Lot: SC5029A, SC5029B, SC5028A

    • PROACTIV CLEANSE

      Lot: V4050A, V4051A, V4204A, V4205A, V4040A, V4043B, V4044B, V4277A, V4277C

    • PROACTIV 3-STEP CONVENIENCE PAK

      Lot: SC5013A

    • PROACTIV EMERGENCY BLEMISH RELIEF

      Lot: V4235A, SC4333A, SC4332A, SC4130A, V4234A

    Why this matters

    Product safety due to benzene concentration

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: SC5013A, SC5029A, SC5029B, SC5028A, T4066A, T4221A, T3244A, T4047A, T4047B, T4051A, T3352A, T3353A, T4046A, T4226A, V4050A, V4051A, V4204A, V4205A, V4040A, V4043B, V4044B, V4277A, V4277C, V4235A, SC4333A, SC4332A, SC4130A, V4234A, V4281A, V4066A, V4068A, V4067A, V4068B, V4330A, V4355A

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Product safety due to benzene concentration

    What should consumers do?

    Verify if your product is affected.Stop taking the product. Consult your healthcare provider for any health concerns.Contact the recalling firm if you have any questions about the recall.Report any health product related side effects to Health Canada.Report any other health product safety complaints to Health Canada.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Product safety due to benzene concentration

    When was this product recalled?

    This product was recalled on November 5, 2025.

    Is the Proactiv brand affected by this recall?

    Yes, Proactiv products are affected by this recall. This recall involves Proactiv and Proactiv + BPO products sold in Canada. They are being recalled because they may contain benzene concentrations outside allowable limits. Stop using the product and consult your healthcare provider for any health concerns.