Prodigy Sleep System recall in Canada: Inaccurate sleep study results
In plain language
This recall involves the Prodigy Sleep System HMU and CMU sold in Canada. It's being recalled because a software issue can lead to underreporting of snoring events in sleep studies. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers 100099 (HMU) and 100100 (CMU).
- Contact the manufacturer for instructions on return or repair.
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Affected products
Prodigy Sleep System HMU
Model: 100099
Lot: More than 10 numbers, contact manufacturer.
Prodigy Sleep System CMU
Model: 100100
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Inaccurate sleep study results
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 100099, 100100
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Inaccurate sleep study results
What should consumers do?
Stop using the product immediately. Check model numbers 100099 (HMU) and 100100 (CMU). Contact the manufacturer for instructions on return or repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Inaccurate sleep study results
When was this product recalled?
This product was recalled on May 1, 2020.
Is the Prodigy Sleep System brand affected by this recall?
Yes, Prodigy Sleep System products are affected by this recall. This recall involves the Prodigy Sleep System HMU and CMU sold in Canada. It's being recalled because a software issue can lead to underreporting of snoring events in sleep studies. Stop using the product and follow the return/repair steps in the official notice.