Proteus XR/a recall in Canada: incorrect radiation exposure
In plain language
This recall involves the Proteus XR/a General Purpose Radiographic System sold in Canada. It's being recalled because the system may not sound a tone for short exposures, which could lead to an incorrect radiation exposure display. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers.
- Contact GE Healthcare for more information.
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Affected products
Proteus XR/a General Purpose Radiographic System
Model: 5441870
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Incorrect radiation exposure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 5441870
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect radiation exposure
What should consumers do?
Stop using the product immediately. Check model numbers. Contact GE Healthcare for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect radiation exposure
When was this product recalled?
This product was recalled on August 30, 2019.
Is the Proteus XR/a brand affected by this recall?
Yes, Proteus XR/a products are affected by this recall. This recall involves the Proteus XR/a General Purpose Radiographic System sold in Canada. It's being recalled because the system may not sound a tone for short exposures, which could lead to an incorrect radiation exposure display. Stop using the product and follow the return/repair steps in the official notice.