RayStation recall in Canada: Medical device may cause incorrect dosage
In plain language
This recall involves RayStation medical devices sold in Canada. It's being recalled because incorrect field sizes could lead to improper radiation dosage during treatment. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and version numbers.
- Follow instructions from your healthcare provider or the manufacturer.
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Affected products
RayStation
Model: RAYSTATION 4.5, RAYSTATION 4.7, RAYSTATION 5, RAYSTATION 6, RAYSTATION 7
Why this matters
Incorrect dosage risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: RAYSTATION 4.5, RAYSTATION 4.7, RAYSTATION 5, RAYSTATION 6, RAYSTATION 7
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect dosage risk
What should consumers do?
Stop using the product immediately. Check model and version numbers. Follow instructions from your healthcare provider or the manufacturer.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect dosage risk
When was this product recalled?
This product was recalled on April 16, 2020.
Is the RayStation brand affected by this recall?
Yes, RayStation products are affected by this recall. This recall involves RayStation medical devices sold in Canada. It's being recalled because incorrect field sizes could lead to improper radiation dosage during treatment. Stop using the product and follow the return/repair steps in the official notice.