RayStation recall in Canada: May cause incorrect radiation dose
In plain language
This recall involves RayStation software used in medical devices in Canada. It's being recalled because a software issue may cause incorrect radiation doses during treatment. Stop using the affected software and follow the instructions from the manufacturer.
What to do
- Stop using the affected RayStation software immediately.
- Contact RaySearch Laboratories AB (PUBL) for instructions.
- Ensure all users are aware of this recall.
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Affected products
RayStation
Lot: 4.5.1.14, 4.7.2.5, 5.0.2.35, 6.1.1.2, 6.2.0.7, 7.0.0.19
Why this matters
Incorrect radiation dose
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 4.5.1.14, 4.7.2.5, 5.0.2.35, 6.1.1.2, 6.2.0.7, 7.0.0.19
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect radiation dose
What should consumers do?
Stop using the affected RayStation software immediately. Contact RaySearch Laboratories AB (PUBL) for instructions. Ensure all users are aware of this recall.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect radiation dose
When was this product recalled?
This product was recalled on June 5, 2020.
Is the RayStation brand affected by this recall?
Yes, RayStation products are affected by this recall. This recall involves RayStation software used in medical devices in Canada. It's being recalled because a software issue may cause incorrect radiation doses during treatment. Stop using the affected software and follow the instructions from the manufacturer.