RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Raysearch Laboratories Ab (Publ)Official source

    Raystation 4-11b recall in Canada: software defect

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    In plain language

    This recall involves Raystation 4-11b software sold in Canada. It's being recalled because of a software defect that can cause incorrect distance calculations. Contact the manufacturer for more information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • Raystation 4-11b

      Model: 10A (10.0), 7, 8B, version 10.0.1, version 7.0.0 10B (10.1), version 8.1.2

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 10A (10.0), 7, 8B, version 10.0.1, version 7.0.0 10B (10.1), version 8.1.2

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall involves Raystation 4-11b software sold in Canada. It's being recalled because of a software defect that can cause incorrect distance calculations. Contact the manufacturer for more information.

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on March 14, 2022.

    Is the Raysearch Laboratories Ab (Publ) brand affected by this recall?

    Yes, Raysearch Laboratories Ab (Publ) products are affected by this recall. This recall involves Raystation 4-11b software sold in Canada. It's being recalled because of a software defect that can cause incorrect distance calculations. Contact the manufacturer for more information.