Refresh Lacri-Lube Ophthalmic ointment recall in Canada: sterility concerns
In plain language
This recall involves Refresh Lacri-Lube Ophthalmic ointment sold in Canada. It's being recalled because the product's sterility may be compromised, which could lead to infection. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return it to your local pharmacy for proper disposal.
- Seek medical attention if you have used this product and are experiencing signs of infection.
- Contact AbbVie Corporation of Canada if you have questions.
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Affected products
Refresh Lacri-Lube Ophthalmic ointment
Lot: 397281, 399002, 399923, 409826
Why this matters
Risk of infection due to compromised sterility
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 397281, 399002, 399923, 409826
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of infection due to compromised sterility
What should consumers do?
Stop using the product immediately. Return it to your local pharmacy for proper disposal. Seek medical attention if you have used this product and are experiencing signs of infection. Contact AbbVie Corporation of Canada if you have questions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of infection due to compromised sterility
When was this product recalled?
This product was recalled on September 16, 2024.
Is the Refresh brand affected by this recall?
Yes, Refresh products are affected by this recall. This recall involves Refresh Lacri-Lube Ophthalmic ointment sold in Canada. It's being recalled because the product's sterility may be compromised, which could lead to infection. Stop using the product and follow the return steps in the official notice.