Reverse Osmosis Component recall in Canada: software malfunction
In plain language
This recall involves Reverse Osmosis Components sold in Canada. It's being recalled because a software malfunction could inhibit high product conductivity alerts and alarms. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model/serial numbers: 1234, 1176, 1290, 1292.
- Return the product as instructed.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Reverse Osmosis Component
Model: CWTROHDU1X40XX
Lot: 1234, 1176, 1290, 1292
Why this matters
Software malfunction
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1234, 1176, 1290, 1292
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: CWTROHDU1X40XX
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Software malfunction
What should consumers do?
Stop using the product immediately. Check model/serial numbers: 1234, 1176, 1290, 1292. Return the product as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Software malfunction
When was this product recalled?
This product was recalled on August 28, 2020.