Rifton TRAM and E-Pacer recall in Canada: Fall risk
In plain language
This recall involves Rifton TRAM and E-Pacer medical devices sold in Canada. They are being recalled because a strap defect could cause a user to fall. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Rifton to receive a body support upgrade kit.
- Install the upgrade kit as instructed.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
TRAM
Model: K310, K320
Lot: More than 10 numbers, contact manufacturer.
E-Pacer
Model: K660
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Fall risk for the user
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: K310, K320, K660
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall risk for the user
What should consumers do?
Stop using the product immediately. Contact Rifton to receive a body support upgrade kit. Install the upgrade kit as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall risk for the user
When was this product recalled?
This product was recalled on December 17, 2025.
Is the Rifton brand affected by this recall?
Yes, Rifton products are affected by this recall. This recall involves Rifton TRAM and E-Pacer medical devices sold in Canada. They are being recalled because a strap defect could cause a user to fall. Stop using the product and follow the return/repair steps in the official notice.