RecallGuide.ca
    Health productsUpdated Jan 3, 2026SanteviaOfficial source

    Santevia PureEasy Shower Filter recall in Canada: mineral contents in eyes

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    In plain language

    This recall involves the PureEasy Shower Filter sold in Canada. It's being recalled because the filter housing can separate, releasing mineral contents into the eyes. Stop using the product and follow the return steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Discard the filter.
    • Email help@santevia.com for a replacement.
    • Contact Santevia Water Systems for more information.

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    Affected products

    • PureEasy Shower Filter

      UPC: 708574002115

      Lot: 00003-20

    Why this matters

    Mineral contents in eyes

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the UPC code

      The UPC is the barcode number on the packaging.

      Affected UPCs: 708574002115

    3. 3

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 00003-20

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

    Want alerts if similar products are recalled in Canada?

    Frequently Asked Questions

    Why was this product recalled?

    Mineral contents in eyes

    What should consumers do?

    Stop using the product immediately. Discard the filter. Email help@santevia.com for a replacement. Contact Santevia Water Systems for more information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Mineral contents in eyes

    When was this product recalled?

    This product was recalled on August 22, 2018.

    Is the Santevia brand affected by this recall?

    Yes, Santevia products are affected by this recall. This recall involves the PureEasy Shower Filter sold in Canada. It's being recalled because the filter housing can separate, releasing mineral contents into the eyes. Stop using the product and follow the return steps in the official notice.