Septodont Products recall in Canada: Cracked glass cartridges
In plain language
This recall involves Septodont dental products sold in Canada, including Cook-Waite Lidocaine, Polocaine Dental, and OraVerse. They are being recalled because the glass cartridges may be cracked. Consult your healthcare provider and follow the return steps in the official notice.
What to do
- Verify if your product is affected.Consult your healthcare provider prior to discontinuing use of the affected product(s), or for any health concerns.Contact the recalling firm if you have any questions about the recall.Report any health product related side effects to Health Canada.Report any other health product safety complaints to Health Canada.
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Affected products
Cook-Waite Lidocaine 2% and Epinephrine 1:100,000
Lot: D05407A
3% POLOCAINE DENTAL
Lot: D05159E
OraVerse
Lot: D05004F
Why this matters
Product quality issue due to cracked glass cartridges
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: D05004F, D05159E, D05407A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Product quality issue due to cracked glass cartridges
What should consumers do?
Verify if your product is affected.Consult your healthcare provider prior to discontinuing use of the affected product(s), or for any health concerns.Contact the recalling firm if you have any questions about the recall.Report any health product related side effects to Health Canada.Report any other health product safety complaints to Health Canada.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Product quality issue due to cracked glass cartridges
When was this product recalled?
This product was recalled on November 13, 2025.
Is the Septodont Products brand affected by this recall?
Yes, Septodont Products products are affected by this recall. This recall involves Septodont dental products sold in Canada, including Cook-Waite Lidocaine, Polocaine Dental, and OraVerse. They are being recalled because the glass cartridges may be cracked. Consult your healthcare provider and follow the return steps in the official notice.