Sight Olo products recall in Canada: software defect
In plain language
This recall involves Sight Olo-E1 and Sight Olo-U1 Hematology Analyzers sold in Canada. They are being recalled because a software defect could lead to incorrect reference range settings. Stop using the product and contact the manufacturer for additional information.
What to do
- Stop using the product immediately.
- Contact the manufacturer if you require additional information.
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Affected products
Sight Olo-E1
Model: OLO-E1
Lot: up to and including v2.59.3
Sight Olo-U1 Hematology Analyzer
Model: OLO-U1
Lot: up to and including v2.59.3
Why this matters
Incorrect reference range setting
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: up to and including v2.59.3
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: OLO-E1, OLO-U1
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect reference range setting
What should consumers do?
Stop using the product immediately. Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect reference range setting
When was this product recalled?
This product was recalled on January 31, 2022.
Is the S.D. Sight Diagnostics Ltd. brand affected by this recall?
Yes, S.D. Sight Diagnostics Ltd. products are affected by this recall. This recall involves Sight Olo-E1 and Sight Olo-U1 Hematology Analyzers sold in Canada. They are being recalled because a software defect could lead to incorrect reference range settings. Stop using the product and contact the manufacturer for additional information.