SmartDrive MX2+ recall in Canada: Performance issues
In plain language
This recall involves the SmartDrive MX2+ power assist device sold in Canada. It's being recalled because of performance issues with the speed control dial. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
SmartDrive MX2+
Model: MX2-3DC, MX2-3DCK, MX2-3DCMC
Why this matters
Performance issues with speed control dial
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: MX2-3DC, MX2-3DCK, MX2-3DCMC
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issues with speed control dial
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issues with speed control dial
When was this product recalled?
This product was recalled on August 13, 2025.
Is the Max Mobility LLC brand affected by this recall?
Yes, Max Mobility LLC products are affected by this recall. This recall involves the SmartDrive MX2+ power assist device sold in Canada. It's being recalled because of performance issues with the speed control dial. Stop using the product and contact the manufacturer for more information.