Smartdrive Mx2+ Power Assist recall in Canada: Performance issues
In plain language
This recall involves the Smartdrive Mx2+ Power Assist, a medical device sold in Canada. It's being recalled because a material change in the circuit board has caused performance issues with the speed control dial. Contact the manufacturer for more information.
What to do
- Contact the manufacturer, Max Mobility LLC, for additional information.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Smartdrive Mx2+ Power Assist
Model: MX2-3DC, MX2-3DCK
Lot: All devices imported between August 2023 - March 2025
Why this matters
Performance issues
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All devices imported between August 2023 - March 2025
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: MX2-3DC, MX2-3DCK
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issues
What should consumers do?
Contact the manufacturer, Max Mobility LLC, for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issues
When was this product recalled?
This product was recalled on December 30, 2024.
Is the Max Mobility LLC brand affected by this recall?
Yes, Max Mobility LLC products are affected by this recall. This recall involves the Smartdrive Mx2+ Power Assist, a medical device sold in Canada. It's being recalled because a material change in the circuit board has caused performance issues with the speed control dial. Contact the manufacturer for more information.