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    Health productsUpdated Jan 3, 2026SoftcideOfficial source

    Softcide Handwash recall in Canada: Missing label information

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    In plain language

    This recall involves Softcide Handwash Liquid sold in Canada. It's being recalled because the affected lot is missing the expiry date and lot number on the bottle. Stop using the product and follow the return steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check the lot number if provided.
    • Return the product as instructed.

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    Affected products

    • Softcide Handwash Liquid

      Lot: 18120318

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 18120318

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall involves Softcide Handwash Liquid sold in Canada. It's being recalled because the affected lot is missing the expiry date and lot number on the bottle. Stop using the product and follow the return steps in the official notice.

    What should consumers do?

    Stop using the product immediately. Check the lot number if provided. Return the product as instructed.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on December 19, 2019.

    Is the Softcide brand affected by this recall?

    Yes, Softcide products are affected by this recall. This recall involves Softcide Handwash Liquid sold in Canada. It's being recalled because the affected lot is missing the expiry date and lot number on the bottle. Stop using the product and follow the return steps in the official notice.