CT Scanner recall in Canada: May cause unnecessary radiation exposure
In plain language
This recall involves Somatom Emotion 16-Slice Configuration and Somatom Perspective CT Scanners sold in Canada. They are being recalled because incorrect calculations could lead to unnecessary radiation exposure during head scans. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers 10165877 and 10495568.
- Follow instructions from Siemens Healthcare for repair or replacement.
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Affected products
SOMATOM EMOTION 16-SLICE CONFIGURATION
Model: 10165877
Lot: 85828
SOMATOM PERSPECTIVE - CT SCANNER
Model: 10495568
Lot: 121001 87596
Why this matters
Unnecessary radiation exposure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 121001 87596, 85828
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 10165877, 10495568
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Unnecessary radiation exposure
What should consumers do?
Stop using the product immediately. Check model numbers 10165877 and 10495568. Follow instructions from Siemens Healthcare for repair or replacement.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Unnecessary radiation exposure
When was this product recalled?
This product was recalled on March 13, 2018.
Is the Somatom brand affected by this recall?
Yes, Somatom products are affected by this recall. This recall involves Somatom Emotion 16-Slice Configuration and Somatom Perspective CT Scanners sold in Canada. They are being recalled because incorrect calculations could lead to unnecessary radiation exposure during head scans. Stop using the product and follow the return/repair steps in the official notice.