SOMATOM go.Up recall in Canada: Potential for additional X-ray exposure
In plain language
This recall involves SOMATOM go.Up medical devices used in Canada. They are being recalled because software issues could lead to rescans, exposing patients to additional X-ray doses. Healthcare professionals should follow the steps in the official notice.
What to do
- Stop using the affected devices.
- Check model and serial numbers.
- Follow the manufacturer's instructions for addressing the software issues.
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Affected products
SOMATOM go.Up
Model: 11061628
Lot: 108223
Why this matters
Potential for additional X-ray exposure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 108223
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 11061628
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Potential for additional X-ray exposure
What should consumers do?
Stop using the affected devices. Check model and serial numbers. Follow the manufacturer's instructions for addressing the software issues.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Potential for additional X-ray exposure
When was this product recalled?
This product was recalled on January 25, 2019.
Is the SOMATOM brand affected by this recall?
Yes, SOMATOM products are affected by this recall. This recall involves SOMATOM go.Up medical devices used in Canada. They are being recalled because software issues could lead to rescans, exposing patients to additional X-ray doses. Healthcare professionals should follow the steps in the official notice.