Usines Giant Factories gas water heater recall in Canada: carbon monoxide leak
In plain language
This recall involves specified models of Usines Giant Factories Inc. gas water heaters sold in Canada. They are being recalled because they may not meet safety standards, posing a carbon monoxide leak hazard. Stop using the product and contact Giant to arrange for a technician to replace the incorrect part.
What to do
- Stop using the water heater immediately.
- Check the model and serial numbers to see if your unit is affected.
- Contact Giant to arrange for a qualified technician to replace the incorrect flue reducer.
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Affected products
Gas water heater
Model: UG50-40LF-N2U, UG60-50MF1-N2U
Why this matters
Carbon monoxide leak hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: UG50-40LF-N2U, UG60-50MF1-N2U
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Carbon monoxide leak hazard
What should consumers do?
Stop using the water heater immediately. Check the model and serial numbers to see if your unit is affected. Contact Giant to arrange for a qualified technician to replace the incorrect flue reducer.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Carbon monoxide leak hazard
When was this product recalled?
This product was recalled on August 6, 2021.
Is the Usines Giant Factories Inc. brand affected by this recall?
Yes, Usines Giant Factories Inc. products are affected by this recall. This recall involves specified models of Usines Giant Factories Inc. gas water heaters sold in Canada. They are being recalled because they may not meet safety standards, posing a carbon monoxide leak hazard. Stop using the product and contact Giant to arrange for a technician to replace the incorrect part.