STIHL PolyCut Trimmer Heads recall in Canada: impact hazard
In plain language
This recall involves STIHL PolyCut 27-3 and PolyCut 47-3 Trimmer Heads sold in Canada. They are being recalled because screw connections can loosen, causing parts to fly off during use. Stop using the product and return it for a refund.
What to do
- Stop using the product immediately.
- Return the product to any STIHL dealer in Canada for a refund.
- For more information, contact STIHL Limited.
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Affected products
STIHL PolyCut 27-3 Trimmer Head
Model: 4002 710 2176
STIHL PolyCut 47-3 Trimmer Head
Model: 4003 710 2117
Top 27-3
Model: 4002 713 9611
Top 47-3
Model: 4003 713 9606
Base
Model: 4002 710 9700
Deflector kit
Model: 4003 007 1000
Blades
Model: 4002 007 1000
Why this matters
Impact hazard from flying parts
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 4002 007 1000, 4002 710 2176, 4002 710 9700, 4002 713 9611, 4003 007 1000, 4003 710 2117, 4003 713 9606
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Impact hazard from flying parts
What should consumers do?
Stop using the product immediately. Return the product to any STIHL dealer in Canada for a refund. For more information, contact STIHL Limited.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Impact hazard from flying parts
When was this product recalled?
This product was recalled on September 18, 2019.
Is the STIHL brand affected by this recall?
Yes, STIHL products are affected by this recall. This recall involves STIHL PolyCut 27-3 and PolyCut 47-3 Trimmer Heads sold in Canada. They are being recalled because screw connections can loosen, causing parts to fly off during use. Stop using the product and return it for a refund.