RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Official source

    Symbia T series Gamma Camera/CT Scanners (2019-07-11)

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    In plain language

    This recall involves Symbia T series Gamma Camera/CT Scanners used in Canada. They are being recalled because they are vulnerable to the WannaCry ransomware virus. This virus could make files inaccessible and potentially cause motion in the system.

    What to do

    • Stop using the product immediately.
    • Check model numbers if provided.
    • Follow the return/repair steps in the official notice.

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    Affected products

    • Symbia T series Gamma Camera/CT Scanners

      Model: 10275008

      Lot: 1211

    Why this matters

    Ransomware vulnerability

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 1211

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 10275008

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Ransomware vulnerability

    What should consumers do?

    Stop using the product immediately. Check model numbers if provided. Follow the return/repair steps in the official notice.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Ransomware vulnerability

    When was this product recalled?

    This product was recalled on July 26, 2019.