Synapse Picture Archiving And Communications Systems
In plain language
This recall involves Synapse Picture Archiving and Communications Systems (PACS) Version 7.4.010, used in healthcare settings in Canada. It's being recalled because the system may incorrectly display the age of patients younger than 18 years old. This could lead to incorrect patient information being shown in the image viewer.
What to do
- Contact the manufacturer, Fujifilm Healthcare Americas Corporation, for additional information.
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Affected products
Synapse Picture Archiving And Communications Systems
Model: SYNAPSE PACS Version 7.4.010
Why this matters
Performance issue leading to incorrect patient age display
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: SYNAPSE PACS Version 7.4.010
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue leading to incorrect patient age display
What should consumers do?
Contact the manufacturer, Fujifilm Healthcare Americas Corporation, for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue leading to incorrect patient age display
When was this product recalled?
This product was recalled on February 27, 2025.
Is the Fujifilm Healthcare Americas Corporation brand affected by this recall?
Yes, Fujifilm Healthcare Americas Corporation products are affected by this recall. This recall involves Synapse Picture Archiving and Communications Systems (PACS) Version 7.4.010, used in healthcare settings in Canada. It's being recalled because the system may incorrectly display the age of patients younger than 18 years old. This could lead to incorrect patient information being shown in the image viewer.