Sysmex DI-60™ Main Unit recall in Canada: Performance issue
In plain language
This recall involves the Sysmex DI-60™ Main Unit sold in Canada. It's being recalled because of a performance issue that could lead to incorrect barcode reading and misattribution of results. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
- Firmware upgrades will be provided to affected units.
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Affected products
Sysmex DI-60™ Main Unit
Model: CC286297
Lot: All lots
Why this matters
Incorrect barcode reading and misattribution of results
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: CC286297
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect barcode reading and misattribution of results
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information. Firmware upgrades will be provided to affected units.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect barcode reading and misattribution of results
When was this product recalled?
This product was recalled on October 24, 2025.
Is the Sysmex Corporation brand affected by this recall?
Yes, Sysmex Corporation products are affected by this recall. This recall involves the Sysmex DI-60™ Main Unit sold in Canada. It's being recalled because of a performance issue that could lead to incorrect barcode reading and misattribution of results. Stop using the product and follow the return/repair steps in the official notice.