RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026TactiSysOfficial source

    TactiSys Quartz Equipment recall in Canada: inaccurate data

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    In plain language

    This recall involves TactiSys Quartz Equipment sold in Canada. It's being recalled because the device may display intermittent or inaccurate contact force data during procedures. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check model numbers if provided.
    • Return, repair, or dispose of it as instructed.

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    Affected products

    • TactiSys Quartz Equipment

      Model: PN-004 400

      Lot: Not applicable.

    Why this matters

    Inaccurate medical data

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: Not applicable.

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: PN-004 400

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Inaccurate medical data

    What should consumers do?

    Stop using the product immediately. Check model numbers if provided. Return, repair, or dispose of it as instructed.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Inaccurate medical data

    When was this product recalled?

    This product was recalled on May 10, 2019.

    Is the TactiSys brand affected by this recall?

    Yes, TactiSys products are affected by this recall. This recall involves TactiSys Quartz Equipment sold in Canada. It's being recalled because the device may display intermittent or inaccurate contact force data during procedures. Stop using the product and follow the return/repair steps in the official notice.