TDHistoCyto Software recall in Canada: Performance issue
In plain language
This recall involves TDHistoCyto Software, version V13.21.B, sold in Canada. It's being recalled because of a performance issue that could lead to incorrect patient analysis reports. Healthcare providers should contact the manufacturer for more information.
What to do
- Contact the manufacturer, Technidata S.A.S., for additional information.
- Check if your system has an INST0031 connection, as this recall applies only to those systems.
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Affected products
TDHistoCyto Software
Model: TD-TDH-01
Lot: Software version V13.21.B
Why this matters
Incorrect patient analysis reports
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Software version V13.21.B
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: TD-TDH-01
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect patient analysis reports
What should consumers do?
Contact the manufacturer, Technidata S.A.S., for additional information. Check if your system has an INST0031 connection, as this recall applies only to those systems.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect patient analysis reports
When was this product recalled?
This product was recalled on November 27, 2024.
Is the Technidata S.A.S. brand affected by this recall?
Yes, Technidata S.A.S. products are affected by this recall. This recall involves TDHistoCyto Software, version V13.21.B, sold in Canada. It's being recalled because of a performance issue that could lead to incorrect patient analysis reports. Healthcare providers should contact the manufacturer for more information.