Trilogy EVO and EV300 recall in Canada: Performance issue
In plain language
This recall involves Trilogy EVO and EV300 ventilators sold in Canada. They are being recalled because a software issue can cause a sudden loss of ventilation. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for additional information.
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Affected products
Trilogy EVO
Model: CA2110X12B
Trilogy EV300
Model: CA2200X12B
Why this matters
Sudden loss of ventilation
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: CA2110X12B, CA2200X12B
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Sudden loss of ventilation
What should consumers do?
Stop using the product immediately. Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sudden loss of ventilation
When was this product recalled?
This product was recalled on March 22, 2024.
Is the Respironics Inc. brand affected by this recall?
Yes, Respironics Inc. products are affected by this recall. This recall involves Trilogy EVO and EV300 ventilators sold in Canada. They are being recalled because a software issue can cause a sudden loss of ventilation. Stop using the product and follow the return/repair steps in the official notice.