Medical device recall in Canada: VIDAS - Varicella-Zoster Virus (VZG) Assay
In plain language
This recall involves the VIDAS - Varicella-Zoster Virus (VZG) Assay, a medical device used for testing. It's being recalled because of invalid calibration, which can lead to incorrect test results. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot and model numbers.
- Contact BioMérieux S.A. for instructions on return or disposal.
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Affected products
VIDAS - Varicella-Zoster Virus (VZG) Assay
Model: 30217
Lot: 1007410330
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1007410330
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 30217
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the VIDAS - Varicella-Zoster Virus (VZG) Assay, a medical device used for testing. It's being recalled because of invalid calibration, which can lead to incorrect test results. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the lot and model numbers. Contact BioMérieux S.A. for instructions on return or disposal.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on December 13, 2019.
Is the VIDAS brand affected by this recall?
Yes, VIDAS products are affected by this recall. This recall involves the VIDAS - Varicella-Zoster Virus (VZG) Assay, a medical device used for testing. It's being recalled because of invalid calibration, which can lead to incorrect test results. Stop using the product and follow the return steps in the official notice.