VITROS® Systems recall in Canada: Performance issue
In plain language
This recall involves VITROS® 4600, 5600, and 7600 Systems sold in Canada. They are being recalled because of a software anomaly that can affect how expired reagents are processed. Users should contact the manufacturer for additional information.
What to do
- Contact the manufacturer for additional information.
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Affected products
VITROS® 4600 Chemistry System
Model: 680 2445
VITROS® XT 7600 Integrated System
Model: 6272222, 684 4461
VITROS® 5600 Integrated System
Model: 680 2413, 680 2915
VITROS® 4600 Chemistry System - Refurbished
Model: 690 0440
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 6272222, 680 2413, 680 2445, 680 2915, 684 4461, 690 0440
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves VITROS® 4600, 5600, and 7600 Systems sold in Canada. They are being recalled because of a software anomaly that can affect how expired reagents are processed. Users should contact the manufacturer for additional information.
What should consumers do?
Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on June 5, 2025.
Is the ORTHO-CLINICAL DIAGNOSTICS INC. brand affected by this recall?
Yes, ORTHO-CLINICAL DIAGNOSTICS INC. products are affected by this recall. This recall involves VITROS® 4600, 5600, and 7600 Systems sold in Canada. They are being recalled because of a software anomaly that can affect how expired reagents are processed. Users should contact the manufacturer for additional information.