RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026VITROS CHEMISTRY PRODUCTSOfficial source

    VITROS CHEMISTRY PRODUCTS (2020-12-21)

    Share:

    In plain language

    This recall involves several VITROS CHEMISTRY PRODUCTS medical devices used for laboratory testing. They are being recalled because a medication, eltrombopag, can interfere with the test results, leading to inaccurate readings. Healthcare professionals should stop using the affected products and follow the return instructions in the official notice.

    What to do

    • Stop using the affected VITROS CHEMISTRY PRODUCTS immediately.
    • Identify affected products by model or catalog number.
    • Contact Ortho-Clinical Diagnostics Inc. for further instructions.

    Get alerts for recalls like this

    Get email alerts when new recalls affect products in this category.

    Categories (optional)

    No spam. Unsubscribe anytime. We only email when there's a relevant recall.

    Affected products

    • VITROS CHEMISTRY PRODUCT SYSTEM-TP SLIDES (TOTAL PROTEIN)

      Model: 839 2292

      Lot: All lots

    • VITROS CHEMISTRY PRODUCTS SYSTEM - BUBC SLIDES (BILIRUBIN)

      Model: 161 2365, 838 3051

      Lot: All lots

    • VITROS CHEMISTRY PRODUCTS SYSTEM – TBIL SLIDES (TOTAL BILIRUBIN)

      Model: 815 9931

      Lot: All lots

    • VITROS XT CHEMISTRY PRODUCTS-ALB TP SLIDES

      Model: 684 4293

      Lot: All lots

    • VITROS XT CHEMISTRY PRODUCTS TBIL-ALKP SLIDES

      Model: 684 4296

      Lot: All lots

    Why this matters

    Inaccurate test results due to drug interference

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: All lots

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 161 2365, 684 4293, 684 4296, 815 9931, 838 3051, 839 2292

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

    Want alerts if similar products are recalled in Canada?

    Frequently Asked Questions

    Why was this product recalled?

    Inaccurate test results due to drug interference

    What should consumers do?

    Stop using the affected VITROS CHEMISTRY PRODUCTS immediately. Identify affected products by model or catalog number. Contact Ortho-Clinical Diagnostics Inc. for further instructions.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Inaccurate test results due to drug interference

    When was this product recalled?

    This product was recalled on January 15, 2021.

    Is the VITROS CHEMISTRY PRODUCTS brand affected by this recall?

    Yes, VITROS CHEMISTRY PRODUCTS products are affected by this recall. This recall involves several VITROS CHEMISTRY PRODUCTS medical devices used for laboratory testing. They are being recalled because a medication, eltrombopag, can interfere with the test results, leading to inaccurate readings. Healthcare professionals should stop using the affected products and follow the return instructions in the official notice.