RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Siemens Healthcare Diagnostics Inc.Official source

    Wash/Waste Cartridge For RAPIDPoint® 500 And RAPIDPoint® 500e

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    In plain language

    This recall involves Wash/Waste Cartridge For RAPIDPoint® 500 And RAPIDPoint® 500e sold in Canada. It's being recalled because some cartridges may contain an incorrect wash pack, which could affect test results. Stop using the product and follow the return steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check model/serial numbers if provided.
    • Contact the manufacturer for more information.

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    Affected products

    • Wash/Waste Cartridge For RAPIDPoint® 500 And RAPIDPoint® 500e

      Model: 10329097 (129672)

      Lot: WW/08925

    Why this matters

    Incorrect wash pack affecting test results

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: WW/08925

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 10329097 (129672)

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Incorrect wash pack affecting test results

    What should consumers do?

    Stop using the product immediately. Check model/serial numbers if provided. Contact the manufacturer for more information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Incorrect wash pack affecting test results

    When was this product recalled?

    This product was recalled on July 16, 2025.

    Is the Siemens Healthcare Diagnostics Inc. brand affected by this recall?

    Yes, Siemens Healthcare Diagnostics Inc. products are affected by this recall. This recall involves Wash/Waste Cartridge For RAPIDPoint® 500 And RAPIDPoint® 500e sold in Canada. It's being recalled because some cartridges may contain an incorrect wash pack, which could affect test results. Stop using the product and follow the return steps in the official notice.