WaveOne Gold Reciprocating Files recall in Canada: Wrong sized file
In plain language
This recall involves WaveOne Gold Reciprocating Files sold in Canada. They are being recalled because some packages contain the wrong sized file. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot or model numbers.
- Contact Dentsply for return instructions.
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Affected products
WAVEONE GOLD RECIPROCATING FILES
Model: WGLARGE25, WGPRIME25
Lot: 0000167703, 0000167719
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 0000167703, 0000167719
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: WGLARGE25, WGPRIME25
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves WaveOne Gold Reciprocating Files sold in Canada. They are being recalled because some packages contain the wrong sized file. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the lot or model numbers. Contact Dentsply for return instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on April 3, 2018.
Is the WaveOne Gold brand affected by this recall?
Yes, WaveOne Gold products are affected by this recall. This recall involves WaveOne Gold Reciprocating Files sold in Canada. They are being recalled because some packages contain the wrong sized file. Stop using the product and follow the return steps in the official notice.