WS80A and HS70A Ultrasound Systems recall in Canada: probe overheating risk
In plain language
This recall involves WS80A Diagnostic Ultrasound Systems and HS70A Ultrasonic Diagnostic Apparatus sold in Canada. They are being recalled because a specific mode of operation may cause the probes to overheat. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Samsung Medison for instructions.
- Follow the return or repair instructions provided.
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Affected products
WS80A Diagnostic Ultrasound System
Model: WS80A
Lot: S1JUM3HM300001K
HS70A Ultrasonic Diagnostic Apparatus
Model: HS70A
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Probe overheating risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer., S1JUM3HM300001K
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: HS70A, WS80A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Probe overheating risk
What should consumers do?
Stop using the product immediately. Contact Samsung Medison for instructions. Follow the return or repair instructions provided.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Probe overheating risk
When was this product recalled?
This product was recalled on July 5, 2019.
Is the Samsung Medison brand affected by this recall?
Yes, Samsung Medison products are affected by this recall. This recall involves WS80A Diagnostic Ultrasound Systems and HS70A Ultrasonic Diagnostic Apparatus sold in Canada. They are being recalled because a specific mode of operation may cause the probes to overheat. Stop using the product and follow the return/repair steps in the official notice.