Xper Flex Cardio Physiomonitoring System recall in Canada: inaccurate readings
In plain language
This recall involves the Xper Flex Cardio Physiomonitoring System-Main Unit sold in Canada. It's being recalled because it may display inaccurate or frozen real-time data for ECG, pressure waveforms, and oxygen saturation (SPO2) and non-invasive blood pressure (NIBP) measurements. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers FC2010 and FC2020.
- Contact Philips for instructions on what to do.
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Affected products
Xper Flex Cardio Physiomonitoring System-Main Unit
Model: FC2010, FC2020
Lot: Not applicable
Why this matters
Inaccurate medical readings
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: FC2010, FC2020
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Inaccurate medical readings
What should consumers do?
Stop using the product immediately. Check model numbers FC2010 and FC2020. Contact Philips for instructions on what to do.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Inaccurate medical readings
When was this product recalled?
This product was recalled on November 30, 2018.
Is the Philips brand affected by this recall?
Yes, Philips products are affected by this recall. This recall involves the Xper Flex Cardio Physiomonitoring System-Main Unit sold in Canada. It's being recalled because it may display inaccurate or frozen real-time data for ECG, pressure waveforms, and oxygen saturation (SPO2) and non-invasive blood pressure (NIBP) measurements. Stop using the product and follow the return/repair steps in the official notice.