Zoom Latitude Programmer/Recorder/Monitor recall in Canada: improper software
In plain language
This recall involves the Zoom Latitude Programmer/Recorder/Monitor sold in Canada. It's being recalled because of an improper software configuration. There is no patient risk and no patient harm has been reported.
What to do
- Stop using the product immediately.
- Check model and serial numbers.
- Follow instructions from Boston Scientific Corporation.
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Affected products
Latitude Programmer/Recorder/Monitor
Model: 3120
Lot: 55298, 67847, 68388
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 55298, 67847, 68388
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 3120
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the Zoom Latitude Programmer/Recorder/Monitor sold in Canada. It's being recalled because of an improper software configuration. There is no patient risk and no patient harm has been reported.
What should consumers do?
Stop using the product immediately. Check model and serial numbers. Follow instructions from Boston Scientific Corporation.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 30, 2019.
Is the Zoom brand affected by this recall?
Yes, Zoom products are affected by this recall. This recall involves the Zoom Latitude Programmer/Recorder/Monitor sold in Canada. It's being recalled because of an improper software configuration. There is no patient risk and no patient harm has been reported.